



Austin “it” Prefilters
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Austin “it” Prefilters
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If your order is placed by 1 pm EST Monday through Friday, we strive to ship on the same business day. Please note, our offices are open Monday through Thursday from 8 am to 5 pm EST and Friday from 8 am to 2:30 pm EST. Orders placed on the weekend will ship on Monday.
Consistent with the provisions of the FedEx and UPS Service Guide, shipment delays caused by natural disasters such as wildfires are not eligible for any expedited delivery guarantee, nor are the shipping fees eligible for a refund or credit. -
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FAQ’s
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Your Austin "it" Personal Air Purifier works hard every day. The pre-filter is its first line of defense — capturing pollutants before they reach and clog your main filter, keeping performance strong and filter life long.
Two pre-filter options are available. Choose the one that best fits your air quality needs.
Large Particle Pre-Filter
The Foundation of Clean Air
The Austin "it" Large Particle Pre-Filter is the standard pre-filter for your personal air purifier — and the starting point for every "it" owner.
Wrapped around the outside of your unit, this pre-filter acts as a first-pass barrier, intercepting the visible particles that float through your indoor air every day before they ever reach your main HEPA and carbon filter system. Think of it as your purifier's first checkpoint — stopping the obvious troublemakers so your main filter can focus on the finer stuff.
What it captures:
- Dust and household debris
- Human and pet hair
- Pet dander
- Lint and fabric fibers
- Large airborne particles visible to the naked eye
Why it matters:
Without a pre-filter, large particles accumulate directly on your main HEPA filter, causing it to work harder and wear out faster. The large particle pre-filter protects that main filter investment, maintains optimal airflow, and keeps your "it" running at full efficiency — saving you money over time.
This pre-filter is recommended for all Austin "it" users, and is especially valuable in homes with pets, high dust levels, or anyone who vacuums frequently and stirs particles back into the air.
VOC Carbon Wrap
An Upgrade for Odors, Gases, and Chemical Sensitivities
The Austin "it" VOC Carbon Wrap is an optional upgrade to the standard large particle pre-filter — designed for those who need a deeper level of air cleaning beyond particle capture alone.
Where the large particle pre-filter handles the stuff you can see, the VOC Carbon Wrap goes to work on what you can't: the invisible layer of gases, odors, and volatile organic compounds that off-gas from everyday household products, furnishings, and outdoor sources — and that a particle filter alone cannot address.
What it helps adsorb:
- Household odors — cooking, pets, smoke, musty smells
- Volatile organic compounds (VOCs) from cleaning products, paints, adhesives, and furniture
- Chemical fumes and off-gassing from new carpets, flooring, and building materials
- Gases from personal care products, air fresheners, and scented candles
- Light smoke and associated chemical byproducts
Why it matters:
HEPA filtration is exceptional at capturing particles — dust, pollen, mold spores, pet dander. But gases and VOCs are an entirely different category of pollutant. They are molecules, not particles, and they pass straight through a particle filter. The VOC Carbon Wrap adds an activated carbon layer that adsorbs these gaseous pollutants before they reach your main filter — delivering cleaner, fresher air for those who are most sensitive to what they cannot see or smell.
This upgrade is especially recommended for people with asthma, allergies, multiple chemical sensitivity (MCS), or anyone living in a newly constructed or recently renovated space where off-gassing from building materials is a concern.
What's the Difference?
The Large Particle Pre-Filter handles the stuff you can see. The VOC Carbon Wrap handles the stuff you can't. If particles, hair, and pet dander are your main concern, start with the standard pre-filter. If odors, chemical sensitivities, or VOCs are a factor in your home, upgrade to the VOC Carbon Wrap.
Can I use both at the same time? No — these are designed as alternatives to one another. Select the pre-filter that best suits your needs and swap it out every three months.
Why Replace Your Prefilter?
- Protects your main filter from early wear
- Improves airflow and performance of your Austin Air unit
- Maintains cleaner, healthier air in your home



FAQs
Please read our FAQs page to find out more.
Do I need a pre-filter for my Austin "it"?
Yes. Pre-filters are strongly recommended for all Austin "it" users. They protect your main HEPA and carbon filter from premature buildup and help your purifier maintain optimal airflow and performance between main filter changes.
What is the difference between the large particle pre-filter and the VOC Carbon Wrap?
The large particle pre-filter captures visible particles like dust, hair, and pet dander. The VOC Carbon Wrap is an upgrade that targets invisible gases, odors, and VOCs using activated carbon. They serve different purposes and are used one at a time — not together.
Can I use both pre-filters at the same time?
No. The two pre-filters are designed as alternatives to each other. Choose the one that best fits your air quality needs.
How often should I replace my pre-filter?
Every 3 months. In particularly dusty, pet-heavy, or chemically active environments, check your pre-filter more frequently and replace it sooner if needed.
Can I wash my pre-filter to extend its life?
We do not recommend washing pre-filters. Instead, vacuum the outside of your unit regularly to remove surface debris between replacements. Replace your pre-filter on the 3-month schedule for best results.
Which pre-filter is right for me if I have asthma?
Both pre-filters can be beneficial for asthma sufferers — the large particle pre-filter removes common asthma triggers like pet dander and dust, while the VOC Carbon Wrap addresses chemical and gaseous triggers like VOCs, cleaning product fumes, and odors. If chemical sensitivities or indoor air quality beyond particles is a concern, the VOC Carbon Wrap is the stronger choice.
How do I maintain my pre-filter?
We recommend vacuuming the outside of your Austin "it" unit regularly to remove surface buildup and keep airflow clear between replacements. Do not wash pre-filters — washing can compromise the filter material and reduce effectiveness.
When should I replace my pre-filter?
Replace your pre-filter every 3 months under normal use. In high-dust, high-pet, or chemically active environments — such as homes undergoing renovation or heavy cooking — you may want to inspect more frequently and replace as needed.
Regular pre-filter replacement is one of the easiest and most cost-effective ways to protect your main filter and keep your Austin "it" performing at its best.













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