See what Austin Air customers have to say about their experience, their air, and the difference an Austin Air purifier has made in their homes and everyday lives.
Find customer experiences related to the topics that matter most to you.
Watch real customers share how Austin Air fits into their homes, workplaces, classrooms, and everyday lives.
A longtime Austin Air customer shares how she used air purifiers in her nail salon, home, and later her Airbnb.
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Tyler Helf shares how his family uses Austin Air for asthma, seasonal and pet allergies, wildfire smoke, and cleaner air at night.
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Lauren shares how her family used the HealthMate Plus after a wildfire affected their community.
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Lauren and her daughter share life with kids, cats, fostering, allergy concerns, and Austin Air.
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Principal Mary Carol Schoenfeldt shares how Austin Air became part of creating a cleaner environment for students and staff.
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Seth Dahl shares how his Austin Air purifier fits into his everyday life and home environment.
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Eva shares her personal experience living with Lyme Disease and asthma, and how Austin Air became part of her indoor environment.
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Preschool teacher Lauren Rogust shares how Austin Air purifiers became part of creating a cleaner classroom environment.
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John Bradley shares the benefits he values most about owning and using an Austin Air purifier.
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A longtime customer shares his personal experience with asthma, cleaner indoor air, and Austin Air at home.
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Elementary school teacher Lori Helffrich shares her experience using Austin Air purifiers in a school setting.
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Emily O’Neill shares her experience using Austin Air purifiers with students in her elementary school classroom.
Watch on YouTube →Videos feature individual customer experiences. Individual experiences may vary.
Hear from Austin Air customers who purchased their air purifiers while dealing with mold remediation, damp environments, and concerns about mold in their homes.
“Bought one for each of my kids rooms after we went through a mold remediation. These units are amazing. The air feels so clean and bonus - I no longer have to use a noise machine as these omit the perfect amount of background noise to drown out what’s going on in the rest of the house.”
“We live in the woods in an area that is "mold central" so we deal with it daily. These wonderful filters help keep our home healthy.”
“i have mold senaitivity and it made our rental house feel less moldy. the air is fresher. these purifiers are high-powered and work well. nice that you don't need to do much maintenance or filter changes relative to most purifiers.”
“I bought two Austin Airs (the It for the bathroom, and the bedroom edition for the bedroom). I bought them to clear dust and mold spores from the air, at the recommendation of my home indoor health specialist. What I hadn't considered is how fantastic the carbon filter would be for suppressing the bad smell of the kitty litters! It's truly remarkable--I don't smell them at all anymore.”
“I’ve had an Austinair running 24/7 for almost 4 years in my bedroom. I live in an old cottage in a very humid climate with mold allergies. Basically, the perfect storm for feeling awful. My air purifier has been so helpful. You can smell the difference when you enter the bedroom. In addition, I wake up without stuffiness and headaches!”
“Our family lives in a very damp area and our home had to have massive mold remediation 3 years ago. I purchased this air purifier for our 2 year olds bedroom and am literally shocked at how effective these products are.”
Reviews reflect individual customer experiences.
Hear from Austin Air customers living with dogs, cats and other pets, including their experiences with pet dander, litter boxes and everyday pet odors.
“I really appreciated the helpful and friendly customer service and super fast shipping. the Immunity Machines arrived to the west coast in three days! These machines are built like tanks and have a retro industrial look that fits unobtrusively in my eclectic victorian house. They have been extremely effective eliminating the pet odor that had sent me in search of an air purifier. In addition, my allergies are so much better. I think the expense of these machines has already proved to be well worth it.”
“We have six pets and moved into a new construction home so the air quality was a real concern for us — did a ton of research, landed on the Bedroom Machine, and honestly couldn’t be happier. You just notice it. The air feels clean in a way that’s hard to explain until you experience it. It’s not loud, it handles our whole living space, and it was a worthy investment — covered by our HSA which made it a pretty simple decision. Wish we’d done it sooner.”
“So happy to finally have fresh air in the basement where my makes cats like to mark. We clean the walls but the smell persists. This new filter did the trick.”
“Owned ours since 1995 when my children were toddlers. It’s still going strong! Simply replace the filter once every 5 years and forget about it. Keeps the air fresh even with pets. High quality HEPA air filter. Well worth the initial investment and actually saves you money if you breakdown the yearly cost compared to other top brands filter replacement requirements. Obviously the filter costs have increased over the past 30 years, but what hasn’t. Highly recommend.”
“I have 3 large dogs and the pet dander before HealthMate was out of control. I am amazed how well this machine has done - the pet dander is minimal now. Very pleased.”
“I bought this to get rid of the bad odor from the litter box. I had gotten a Litter Robot to help with this, but it still smells when the one of my two cats just used it. This takes care of the odor very quickly! I got this particular model because it is specifically designed to filter VOCs, and it works better than I even thought it would.”
Reviews reflect individual customer experiences.
Hear from Austin Air customers who used their air purifiers during new construction, renovations and other projects that introduced dust, odors and airborne debris into their homes and workspaces.
“We have six pets and moved into a new construction home so the air quality was a real concern for us — did a ton of research, landed on the Bedroom Machine, and honestly couldn’t be happier. You just notice it. The air feels clean in a way that’s hard to explain until you experience it. It’s not loud, it handles our whole living space, and it was a worthy investment — covered by our HSA which made it a pretty simple decision. Wish we’d done it sooner.”
“I bought this unit for my son's new ADU. New construction smell was bad. I hadn't gone over for a few weeks. It is now fine. Works great, I will bring it to my house as we get wild fire smoke in the summer not to mention manure smell in the spring. Hoping it is good for that too. Thanks”
“I stopped using my healthmate while our home was under construction and because I knew the filter was now pushing 5 years of age and let me tell you my sinuses flaired up and I was miserable for weeks. Construction ended and I still had a runny nose for no reason (not sick), but within a day of the new filter install, I’m breathing easy and sense the air clean again. I’m a believer in Austin Air!”
“This machine is perfect for my needs! The noise it makes is a deeper, lower noise which is much more soothing than high pitch of other machines. And it’s almost noiseless on low speed. It’s done a great job cleaning the air! I was having trouble with allergy response to pollen, dust, and the sheet rock dust created by construction (that was poorly handled). This machine has made a huge improvement for me. I have no complaints at all. Unobtrusive, effective, and efficient. I’m delighted and would buy again!”
“I purchased the Austin “It” for my office. With the construction of the expressway across the street, as well as the construction being done on the building I work in, I was getting back-to-back sinus infections. I knew the air purifier provided by the school was not enough. Now that I’m using “It,” the air in my office is clean, and my co-workers have noticed the difference. Most importantly, I have not had another sinus infection since I started using “It."”
Reviews reflect individual customer experiences.
Hear from Austin Air customers who use their air purifiers in the bedroom and share how they fit into their nighttime routines and sleeping spaces.
“Noticed an improvement in sleep quality the first night. The fresher air makes it easier to breathe. I never knew what I was missing until we bought the Healthmate Plus for the bedroom. I do not find the unit noisy, it is similar to the white noise machine so assist with falling asleep.”
“Love this air purifier! I sleep great and it’s quiet!”
“I've had a Healthmate Jr. for over 20 years. Last week I installed a replacement filter. That is the 4th one, the last one was 5 years ago. Ahhh....super fresh air again and sleeping well again.”
“Thank you for keeping it simple and having no annoying lights! Perfect for my bedroom and my sleep is better!”
“Was actually surprised by how much cleaner and fresher the air in my apartment became. Big difference. Also sleeping better and waking up more refreshed. I will have one of these in my home from now on. Worth the money.”
“I have been very happy with the bedroom machine. It has helped us sleep great at night. I also purchased a replacement HEPA filter for our old machine in living room, which still runs perfectly since 2012. They keep it simple with no fancy lights or electronics inside or out which allows you to use these machines for a very long time.”
Reviews reflect individual customer experiences.
Hear from Austin Air customers who mention COPD in their reviews and share their experiences using Austin Air purifiers in their homes.
“I have copd and I am sleeping better knowing that I have a medical grade air purifier cleaning the air with my bedroom machine and I use it per the manufacturer’s recommendation 24/7.”
“This Austin Air HealthMate is fantastic! Dust levels have drastically decreased and that musty odor has gone! I have severe COPD, and I now use my rescue inhaler way less since getting the HealthMate air purifier! I’m breathing better. Thank you Austin Air for providing a great product that delivers on its claim! Austin Air is definitely the company to trust!!!”
“Very pleased with my new Heathmate Plus. It has really helped lessen my asthma exacerbations, so much so that I just ordered a second one. Well worth the cost in order to breathe easier and improve lung function. Also works well to keep cat litter dust down and freshen the inside air. My pulmonologist recommended this particular brand air purifying device and told me to avoid any sort of ionizer as they release ozone into the air, which is terrible for asthma and COPD sufferers. I am very pleased with this purchase.”
“Love your machines. I have a big one and a medium sized one. Just ordered, received and installed new filters. Ordering was easy, install even easier. Thanks for great service. With COPD and allergies, I am really grateful to be working with you folks”
Reviews reflect individual customer experiences and are not medical advice. Individual experiences may vary.
Hear from Austin Air customers who mention seasonal allergies, pollen, dust and other everyday airborne irritants in their reviews.
“We live in an area in Southern CA with high outdoor air pollution (most especially in the warmer months), and we bought a Bedroom Machine, two HealthMate Plus units and two HealthMate Plus Junior units to replace a diffferent brand of air purifiers that we’d had in our house for years. With the old units, I was having to take allergy pills throughout the day. Since replacing those units with the Austin Air units, I have found I don’t need to take any allergy pills on days that I’m primarily inside- and we’ve had some hot spells with high outdoor air pollution already this year. I’m very glad we bought these units and would highly recommend them!”
“I've had an Austin Air in my bedroom for 15+ years, and finally decided to get one for my living space. It made an immediate difference. Living in an apartment, there can be smells/scents from neighbors that make it through the HVAC system and the Immunity Machine does a fantastic job of filtering them out. As someone with intense allergies and sensitivities, having spaces to come home to where I don't have to worry about the air is a huge relief.”
“My Healthmate Plus Junior is sturdy and quiet. No rattling noises, even at the highest setting. Allergy season is here and I am feeling so much better than in previous years.”
“Austin air purifiers and filters are the g.o.a.t.! I have used several types of air purifiers over the last 35 years due to my family's allergies. Not only is Austin the best in the market, their costumer service is exemplary!”
“Love not sneezing during allergy season, so bought our 2nd one.”
“Every year my mother has intense seasonal allergies except for this year and it’s been due to this purifier! The difference in her experience is incredible! Best purchase - well worth the cost!”
Reviews reflect individual customer experiences. Individual experiences may vary.
Hear from Austin Air customers who mention asthma in their reviews and share their experiences using Austin Air purifiers in their homes and everyday spaces.
“Noticed improvement in asthma immediately. Thank you.”
“A real great work horse of an air purifier that filters to a very high level. I have had Asthma for 60+ years and wish I had gotten this sooner. I have 3 of these machines now— they are wonderful.”
“I have allergies, asthma and a lung condition after working in auto body repair. We have a large machine in the living room and a health mate plus junior in the bedroom. Symptoms are minimal at home which proves the filters are doing their job. The may cost more than something on amazon or big box, but they last forever. My two machines were purchased in 2002 and are going strong! Thank you”
“I have severe asthma due to allergies I'm highly allergic to dust as well as so many other airborne particles. The austin is amazing, I noticed an immediate reduction in my asthma the first week I received it.”
“I have been running the same unit at my Tidewater Sew Vac store for 7 years, changed the filter once. Big help with my asthma and all these vacuum repairs coming through here. I have sold quite a few and the clients report it has helped their allergies a lot!. Also reduces the amount of dust they have to clean latter on the furniture. Best brand of air cleaners we have sold!”
“Very pleased with my new Heathmate Plus. It has really helped lessen my asthma exacerbations, so much so that I just ordered a second one. Well worth the cost in order to breathe easier and improve lung function. Also works well to keep cat litter dust down and freshen the inside air. My pulmonologist recommended this particular brand air purifying device and told me to avoid any sort of ionizer as they release ozone into the air, which is terrible for asthma and COPD sufferers. I am very pleased with this purchase.”
Reviews reflect individual customer experiences and are not medical advice. Individual experiences may vary.
Hear from Austin Air customers who mention everyday odors in their reviews, including cooking smells, pets, paint, smoke and other lingering household odors.
“Austin Air customer support is top notch. Their products are amazing. They work really well to keep the air clear and free from contaminants and odors. We’ve had several wildfires over the past couple years and the filters did a great job removing the smell of smoke from the house. We also bought one for my son’s college dorm which can get funky at times with 4 dudes. Does a good job clearing things up. We Highly recommend these products.”
“I love the HealthMate Plus Junior. It took care of the paint smell that was so strong in the small office space. Now I need one for my bedroom. It is so quiet and the air has no odor whatsoever. Customer service was so helpful! Thank you for making such a good product.”
“I really appreciated the helpful and friendly customer service and super fast shipping. the Immunity Machines arrived to the west coast in three days! These machines are built like tanks and have a retro industrial look that fits unobtrusively in my eclectic victorian house. They have been extremely effective eliminating the pet odor that had sent me in search of an air purifier. In addition, my allergies are so much better. I think the expense of these machines has already proved to be well worth it.”
“It was incredibly helpful removing odor in a cottage that had a recent wood floor finished with marine spar varnish”
“We have had the HealthMate Plus for a month now. We have had a noticeable improvement in our air quality and it has eliminated cooking odors in our home. We are very pleased with this purchase.”
“So good at getting rid of odors quickly! And yucky stuff too”
Reviews reflect individual customer experiences.
Hear from Austin Air customers who mention cold and flu season, illness in their households, and how they use their air purifiers throughout the year.
“I purchased an Austin Air immunity machine a few months ago. I put it in my bedroom open to the north part of my home. I went the whole winter without so much as a cough, cold or anything worse. Two weeks ago I purchased a immunity filter and prefilter for my other Austin Air machine in the south of my house. My son came to change my furnace filter and found it as clean as new. I feel healthy and completely satisfied with Austin Air products.”
“I love the small size of this unit. I have it on the floor in my office next to my chair. It blows the filtered air upward toward me. Fresh air all day... especially when someone sick is sitting close to me, I feel protected. I haven't been sick since I purchased my first Austin Air in 2020! Before that I typically got sick annually with a cold or flu. Thank you!”
“Austin air machines are incredible. This is our 3rd one and the timing couldn’t be more perfect. My husband just tested positive for the flu so we have one going in each room as we sleep separately and one in a central area. That fact that I only have to replace filters every 5 years is far better for me to keep up with than every 6 months. Also. We use it nightly on high as a while noise machine. It’s amazing. Very satisfied and repeat customer. Oh. And we had one small shipping issue with this one and not only clumps I speak with someone on the phone but then the follow up via email was incredible customer service. They stand behindand support their machines!”
Reviews reflect individual customer experiences and are not medical advice. Austin Air purifiers are not intended to diagnose, treat, cure, or prevent disease.
Hear from Austin Air customers who mention VOCs, off-gassing, new materials and other chemical odors in their reviews.
“I absolutely love ours - we have several. We moved into an apartment recently with new carpeting and the VOC carpet smell was awesome. But we had one of these in each bedroom, and a full-size one in the living room, and the VOC smell was greatly diminished within a couple of days - it was amazing! I can't imagine going without these. Only wish they could be a little cheaper, but boy are they great.”
“Amazing! We specifically purchased this for road resurfacing that was happening right outside our front door. It was amazing how the Austin air kept the stench and VOCs down. Additionally, we have always had problems with dust and dander in the house and occasional peaks of VOCs is that go into the yellow zone (thank you Airthings). The Austin Air really helps control the environment. Great investment!”
“Does a great job reducing VOCs and provides fresh clean air”
“We moved into a brand new condo and ran the Austin HMP 24/7 for the 1st year to deal with all the VOC's from the flooring, MDF cupboards etc. Just ready to order a new filter after 5 years use but it still cleans the entire suite 1200 sq ft. This is my second Austin Air cleaner 15 years, the are amazing for air comfort in our home. Two thumbs way up!”
“We purchased a lot of new furniture for the house. And it was off-gassing and the VOC’s were really bothering me. This unit is a champ and removed them quickly. Highly recommended”
“One of the best air filters around and one of the most cost effective. The filter is replaced every 5 years unlike other filters that need to be changed every six months or a year. This saves a lot of money. It also protects very well with its highly rated hepa filter system and also eliminates a wide range of gases, chemicals, VOC’s and formaldehyde.”
Reviews reflect individual customer experiences. Individual experiences may vary.
Hear from Austin Air customers who have used their air purifiers during wildfire events and periods of poor outdoor air quality.
“This brand was specifically recommended to me by an expert environmental doctor. We are right outside of the burn zone from the LA fires and we really needed something that would be powerful. You can just tell how well-made this unit is and it’s far superior from the other ones we have. I highly recommend it.”
“I ran my HealthMate through the duration of the Eaton Canyon fires and it helped immensely! It made a huge difference in the air quality in our home. My family and I are extremely grateful we had it in place when needed.”
“We had really toxic air in our area due to wild fires and our regular air purifier didn't seem to be doing the job. I got the Healthmate Plus and we noticed a difference within the first hour of running the device. It works really well. I feel safer running it in our home. No regrets!”
“We live in Los Angeles and recently had the fires from the Palisades near us. We purchased Austin Air units because of their ability to filter fire smoke, their reliability, warranty and build quality. We couldn't be happier with the purchase.”
“This machine has enabled us to remain in our home during the fires in Norcal these past two years. It cleans the air in our entire house; at night I use the small filter for better sleep. Life-changing purchases.”
“We live in the mountains of Colorado and have been impacted by the smoke from forest fires this summer. We recently upgraded one of our filters (we own three Austin Air Juniors) to try out the new carbon technology. It made a difference in getting rid of the smoke smell in our house. We couldn’t survive the fire season without them. They run 24/7! Thanks Austin Air!!!”
Reviews reflect individual customer experiences. Individual experiences may vary.
